CASE STUDY: MidCap Financial’s Need For a Strategic Advisor

CHALLENGE: PROJECT MANAGEMENT

In 2008, MidCap had fewer than 50 employees, and needed help with their basic IT environment and infrastructure, as well as user support. Dataprise came onboard as a buying service for equipment, managing sign-on security, and basic upkeep and support. As MidCap’s growth took off, senior leadership realized that they “didn’t know what they didn’t know.”

SOLUTION

Once Dataprise established support, the baseline of trust and expertise created a platform for us to offer more options, consulting, and services. We serve as a reliable advisor who has helped MidCap grow without requiring massive overhauls or coordination with new partners. IT support through Dataprise is tailored to a company’s specific size and business needs, and is scalable as necessary.

CHALLENGE: STRATEGIC CONSULTING AND GUIDANCE

As part of their internal systems, MidCap uses a loan accounting system that operates on a third-party platform. They needed assistance on the best approach to merging a new system acquisition into their current data environment while maintaining IT stability and security. This system needed to be integrated and able to “speak” to MidCap’s other internal systems across a variety of products from a range of public and proprietary sources.

SOLUTION

MidCap began working with a dedicated Dataprise virtual CIO (vCIO) to take a high-level, “quarterback” perspective on the acquisition as well as other IT strategies. Their CFO, David Moore, meets regularly with our vCIO to review an ongoing list of projects and corresponding timelines. We have also assisted in evaluating other prospective acquisitions, provided expert opinions, coordinated the resolution of issues within the environment, and helped present information to investors and other stakeholders.

CHALLENGE: DATA REDUNDANCY AND SECURITY

MidCap, like other financial services firms, is a huge generator and consumer of data, much of which is valuable, confidential, and protected by such compliance policies as HIPAA. As the company grew, the security of this data and the need for redundant, stable backup solutions became major concerns.

SOLUTION

We began backing up MidCap’s physical servers to the Dataprise colocation facility. This ensures that the extremely large amount of data generated by MidCap is redundantly stored and able to be backed up in case of physical damage to any one site. MidCap’s vCIO also keeps them up-to-date on the latest compliance and data security methods to ensure this valiable resource remains safe from piracy and hacking.