What Our Clients Are Saying
At Dataprise, It Takes A Team to Help Businesses Win
Below, you'll find a variety of unsolicited kudos sent in from various clients. Check out our client feedback to gain a deeper understanding as to how the people at Dataprise truly help clients of all shapes and sizes win with IT on a daily basis.
Information Technology & Services Client, New York
"I wanted to send over a note to let you know how much I enjoyed working with Josh. We had a very aggressive timeline to get this client turned up. I appreciate his hard work and dedication in making this happen. Josh is a great asset to your team. I look forward to working with him on many other projects we will partner on in the future. Thank you, Josh!!!"
-Melissa, Senior Project Manager
Nonprofit Client, New York City
"I met with Grant T. last week to review the draft audit report before our June 30th board meeting. The auditors stressed how strong our IT dept is and how far we have come since last year’s audit. What they don’t know, because they weren’t our auditors before that, is just how far we’ve come since you joined the BG team. The turnaround has been incredible. I cannot thank you enough for giving us confidence in our IT dept and ensuring that we are becoming stronger every day. Many thanks."
-Brenda, President and CEO
Manufacturing Client, New Jersey
“I would just like to commend Ben for his excellent service, support, professionalism, knowledge, and patience. Ben provided me with support the likes of which I had come to believe was a myth. Ben knew every aspect of my issue and how to resolve it as well as how to explain it in terms I could easily comprehend and follow. Ben took the time to teach me the things I did not understand and made sure that our issue was resolves flawlessly and quickly.”
-Miroslaw, IT Manager
Retail Client, Maryland
"I also want to thank the Dataprise team for being available on a Saturday night and putting all necessary resources together to help us."
-Matthew, CIO
Property Management Client
“I wanted to reach out regarding one of your employees, Justin. It is extremely rare to find someone who is attentive and who genuinely cares about the client. I am so thankful to him, and to Dataprise, for all of the hard work. You have a super star on your hands! Many thanks and two thumbs up!"
-Jenny
Financial Client, Maryland
"As a small business owner, Dataprise is the most important person/company on my team. If my technology does not work, then I can’t perform the functions of a CEO/Executive Director of a trade association which is obviously essential to my business. I so am grateful that Dataprise recruited Joe on a snowy Friday afternoon to work on my three machines to get them working again correctly. He was fabulous in ensuring that every problem was addressed and educated me on issues that needed to be done for the computers."
-Marcia, President and Executive Director
Healthcare Client, New York City
"I have been speaking with Lenny and I was able to fix the problem with his guidance. Thanks again for all your help and I want to let you know that Lenny has been responsive and a fantastic help! So much so that I am going to retain your services shortly for my other location. Thanks again!"
-Joseph, President
Computer Software Client, New York City
"I came back from a week vacation and reading all email threads, I just wanted to thank you both (if I did not before) for all the hard work to support us. We do not take this for granted and are very happy to have you all on both sites."
-Amit, Director of Operations
Government Contractor Client, Georgia
"David – Thank you again, a million times over, for your technical support!
Tad and Ashwin – I wanted to make sure you know how much I appreciated David’s assistance yesterday with my laptop lockout situation. Without his persistence, I would be facing a major challenge in doing my job, not to mention the time and frustration. I apologize if he was taken away from other assignments during the day. Thank you for supporting his fabulous support!"
-Sharon, Senior Director
Nonprofit Client, New York City
"You Dataprise folks are really good. My favorite one is Ben. Extremely knowledgeable, solves the system related issues very efficiently. Pretty admirable - five stars! Also he gets along very very well with other employees in our IT Department. He is always there if a helping hand is required."
-Ghulam
Financial Client, Maryland
"I want to give special recognition and thanks to Takia. She was prompt in (1) answering my call and (2) stayed on the line with me until my issue was resolved. She is very fast and understood the importance of keeping us productive. She has helped me several times and never cease to amaze me."
Biotechnology Client, Maryland
"I would like to thank the Dataprise team for a successful network installation at our new Rockville office. The Dataprise team delivered exceptional service on time. Your efforts are much appreciated!"
-Matt, Head of US IT Operations
IT Services Client, Maryland
"We have an important client we have been supporting for years, inclusive of customer helpdesk on the system we manage. Nearly 5 years ago, the helpdesk voice mail box was established using Koniag’s recently transitioned telephony switch and voicemail. For a variety of reasons, and no fault of Dataprise, this got missed during our recent transition, and we became acutely aware when our client advised us their customers were getting a ‘number not in service’ response when dialing. Starting very early in the morning, we reached out to Dataprise to see what could be done. AJ immediately replicated the old functionality in the new Skype environment, and within a matter of hours we were back up and running using the pre-existing number. I had an opportunity work directly with AJ previously during our skype telephony pilot when he came out to our Baltimore office. I have been continuously impressed by his depth of knowledge in this space, and now as well with his responsiveness to our emergency. This is simply to pass along my gratitude in the hopes he may be recognized accordingly."
-J., President
Healthcare Client, Virginia
"I worked with Justin yesterday and his customer service was OUTSTANDING! He demonstrated a degree of technical excellence and textbook follow-up that I can only hope our own team demonstrates with our customers. A big thank you for his support."
-Greg, Director
Nonprofit Client, New York City
"It has been my experience with Jignesh, that he is always thorough in trying to find a solution for any issue I may be experiencing. He is diligent, hardworking and professional. Please consider this a commendation on my behalf about his character."
-Reinaldo, Hospitality Agent
Food & Beverage Client, Maryland
"I had a great experience with Will. Two servers were compromised and Will helped us with the entire process of getting the servers back up and running at 100% extremely quickly. He worked with me late into the night and even met me before 7am to give me the last backup drive. Thank you for all of Dataprise’s help, you guys make me look like a super hero."
-John, Information Technology Manager
Government Relations Client, Washington, DC
“I had a computer issue and thankfully Joe was in and fixed the problem. Not only did he stay by the computer making sure each step was taken to fix the issue, he also emailed after he left to check that everything was still in working order. I live by my computer, so I was very happy that he was able to fix things and that he took the extra step to follow up.”
Construction Customer, Springfield, NJ
“I wanted to send praise give a commendation to one of your engineers, Elroy. Over the past 10 years of working with Dataprise I’ve had the pleasure of dealing with some exceptionally talented engineers. However, we feel that Elroy has raised the bar. He goes above and beyond to add value to any and every assignment he is given. This kind of dedication makes it easy for me to recommend to our board to continue our very successful strategic partnership.”
Property Management Customer, Alexandria, VA
“I am writing to sing Nabil’s praises. We feel so fortunate to have him on our account. He always goes above and beyond to help us and we are so thankful. He came out today when our phones went out. I know he had to move things in his schedule to accommodate us. Give that man a raise!”
Real Estate Management Customer, Washington, DC
“Joe is stellar employee with an old-school work ethic that I admire! He represents Dataprise with pride, knowledge and a great sense of humor. It has been my pleasure to work with Joe these past few days.”
Commercial Real Estate Customer, Alexandria, VA
“Will was calm and collective while dealing with all the various requests for help. He quickly evaluated our needs and addressed them while under fire from my staff, I was very impressed with Will and he should be acknowledged for his excellent service to us.”
Nonprofit Organization Management Customer, Maryland
"Samir is very efficient, has great skills, and is knowledgeable. I thought it would take the entire day to configure five laptops, but he completed all configurations by noon and they were all set up perfectly."
Nonprofit Organization Management Customer, Alexandria, VA
"I emailed the help desk regarding some issues I was having with the shared Advantage email account. Within a minute or two of sending the email, Tony called me and left a voice message instructing me to restart my VDI to see if he had resolved the issue. I then called Tony, and he walked me through some additional items graciously and patiently. I felt it was important to bring this instance of top-notch customer service to your attention"
Trade Association Customer, Washington, DC
"It gives me the greatest pleasure to write to you regarding Samir. Never in my 30+ years have I ever worked with someone like Samir who is so professional and knowledgeable. The service Samir has provided to our employees and me has been very outstanding. On behalf of our President and CEO, and the entire staff, please let him know how much we appreciate how well he took care of each of us.”
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